Frequently Asked Questions
Everything you need to know about your order and our products.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 10-15 business days depending on customs.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Are your baby bottles BPA-free?
Yes, all our bottles are manufactured using high-quality, 100% BPA-free and food-grade materials to ensure the safety of your child.
Can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I clean and sterilize the bottles?
Our bottles are dishwasher safe (top rack only) and can be sterilized using boiling water, steam sterilizers, or UV sterilization units.